« Do you have customers that owe you money? | Main | Easy to Ignore and Toss »

Jun 4
A Hard to Ignore way to Collect
When you call a customer on the phone, that is hard to ignore, you are right there in their face.  If you call someone who owes you money and ask them to come in tomorrow and pay you X amount and say, will I see you tomorrow?  Or something similar, they have to answer you or just hang up the phone.  Answering their phone and having the question about the money asked to them, takes them by surprise, and works very well.
One thing you need to remember when you make any collection calls is to document all conversations, including the time, person you spoke with, first and last name, the time of day and the date. If you get a machine or a neighbor or child, do not state that you are calling about a debt. Just leave your name and number.  If someone asks why you are calling, you can say a business matter, a personal matter or about their account. 
Never say you are calling about a bill or past due amount.

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« Do you have customers that owe you money? | Main | Easy to Ignore and Toss »

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