- Change your collection or dunning letters frequently, you can make them stronger and more action oriented.
- Discourage payments on account or over time, or changes in your set payment terms. To many payment plans can impair your cash flow.
- When you receive a partial payment, follow up with that customer immediately with a phone call or letter thanking them for their payment and asking for the balance.
- On larger accounts call or send a reminder when they are just a few days past terms.
Good luck!
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