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Jul24
BookExpo of America
Being an expert in debt collection and credit policies, I find myself writing more and more books on this topic.  This year is the second year I attended the Book Expo of America in order to learn more about the book industry and meet people in that industry.

Jim Barnes who runs Independent Publisher has published an article I wrote for his website and readers for the second year in a row. 

The subtitle of the article "It's all about making a good impression and following up VERY thoroughly." is true in every business, but especially collections.

I think there are some good tips and ideas for any industry in my article so give it a read and leave me your comments!

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