Remember that the agency you choose is a reflection of your company. Some things to look for are:
- Is the agency a member of any trade associations, a local chamber of commerce or other associations?
- Are the agencies fees clearly states on their paperwork and website?
- What is the agencies estimated recovery rate based on your type of accounts?
- Are references readily available?
When possible, research a few agencies that specialize in your business. If you have a service business, medical practice or retail business there are agencies that specialize in those types of accounts. There are even agencies that only collect back rent, or only collect heating oil accounts.
Make sure you call ALL references and ask how their service has been.
You can also try a "test run" where you give the agency a few accounts to see how they do, before signing a contract with them.
Comment Preview