BizCreditPolicy: November 2006 Archives

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Nov28	How to Collect More Money Starting TODAY! Michelle Dunn November 28, 2006 Know More: Creating a Credit Policy, I have past due customers, what do I do?, More Cash for Your Business, Ridding your Business from Debt, What makes a Good Collector? If you want to collect more money right away, there are steps you can take to do that. This may not work so well during the holidays, those are the hardest times to collect if you haven't outlined your procedures prior to the season. Be confident. Be prepared. Express Urgency. Smile. Listen. Sit up straight. Do not fidget or squirm. Focus. Dress Professioinally. Know what your call to action is. Be ethical, courteous and polite. Take notes and follow up. Good luck!! Posted at 5:12 AM \| Permalink \| Comments
Nov27	How People Pay Online Michelle Dunn November 27, 2006 Do you offer your customers online payment options?If you don't you might want to check out these figures I found which show the percentage of transactions by payment type among North Americans who initiated Web payments during the first quarter... Continue Reading Posted at 2:47 PM \| Permalink \| Comments
Nov25	Cover your kneecaps? Michelle Dunn November 25, 2006 I read an ad recently that I had to share with you, it said:"Sometimes when people hear the term "Bill Collector" they instinctively cover their kneecaps. What's that all about?"This is so true! Being a business owner who has customers... Continue Reading Posted at 8:46 AM \| Permalink \| Comments
	To Sue or Not to Sue? Michelle Dunn November 25, 2006 Continue Reading Posted at 7:40 AM \| Permalink \| Comments
	How to Collect More Money! Michelle Dunn November 25, 2006 If you want to collect more money starting today there are some easy things you can do to make it happen.... Continue Reading Posted at 6:26 AM \| Permalink \| Comments
Nov19	Top 10 ways Extending Credit will Make you More Money Michelle Dunn November 19, 2006 Yes, it is true. You can make more money when you extend credit to credit worthy customers. The ball is in your court to decide who is credit worthy and who is not. Top 10 ways to make money extending... Continue Reading Posted at 10:40 AM \| Permalink \| Comments
Nov18	Cooling Down Heated Calls Michelle Dunn November 18, 2006 The November issue of Professional Collector, a quarterly newsletter for payment professionals from Western Union has an article that I was interviewed for called "Cooling Down Heated Calls, Tips for handling difficult calls this holiday season." Perfect timing for an... Continue Reading Posted at 8:24 PM \| Permalink \| Comments
	Top 8 ways to increase your cash flow today! Michelle Dunn November 18, 2006 To stay out of debt you need to make sure that the money coming in is more that enough to cover all the debt you have including paying yourself or employees. If it is not, then that is what you... Continue Reading Posted at 10:25 AM \| Permalink \| Comments
Nov15	Master Card Small Business Michelle Dunn November 15, 2006 Master Card Small Business website is really full of great business information. I had not even realized they had this section of their website until I received an interview request from them. Now that I have checked out the site,... Continue Reading Posted at 10:24 AM \| Permalink \| Comments
	MasterCard Small Business Credit Report Michelle Dunn November 15, 2006 Master Card is doing a story on how businesses can effectively apply for and utilize lines of credit for their business. I wanted to share some of the highlights here because I think this information is important to every business... Continue Reading Posted at 4:42 AM \| Permalink \| Comments
Nov13	Communicate confidence when making collection calls. Michelle Dunn November 13, 2006 Is is essential to communicate confidence when you are speaking to past due customers or debtors. You must stay in control of the call and the only way to do this is by being confident and prepared. Remember, everything you... Continue Reading Posted at 6:12 AM \| Permalink \| Comments
Nov12	Creating your own collection letters. Michelle Dunn November 12, 2006 If you own a business and you extend credit you will need collection or dunning letters. You can purchase books that have sample letters, ask a fellow business owner if you can copy their letters or create your own. If... Continue Reading Posted at 9:55 AM \| Permalink \| Comments
	How to Get Paid using "Letters". Michelle Dunn November 12, 2006 The most important point to remember is that hough collection or dunning letters are effective and will help you collect more money, they need to be used in conjunction with your credit policy. Personal visits and/or phone calls should be an... Continue Reading Posted at 9:45 AM \| Permalink \| Comments
Nov 6	Debt Collection Software Michelle Dunn November 6, 2006 Many companies and business owners do not realize that there are special debt collection software packages available that can automate and help them streamline their collections efforts and policies. I did a survey of credit managers and collectors and asked... Continue Reading Posted at 2:43 PM \| Permalink \| Comments
Nov 1	Age of Debt Not the Best Way to Predict Collectability For Hospital Michelle Dunn November 1, 2006 According to executives at Community Health Systems self-pay patients made up 12.1% of all CHS’s admissions for the quarter — in comparison, self-pay patients made up 3.9% of total admissions at industry peer Tenet Health care Corp. And self-pay patients make... Continue Reading Posted at 11:50 AM \| Permalink \| Comments

« October 2006 | Main | December 2006 »

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Nov28	How to Collect More Money Starting TODAY! Michelle Dunn November 28, 2006 Know More: Creating a Credit Policy, I have past due customers, what do I do?, More Cash for Your Business, Ridding your Business from Debt, What makes a Good Collector? If you want to collect more money right away, there are steps you can take to do that. This may not work so well during the holidays, those are the hardest times to collect if you haven't outlined your procedures prior to the season. Be confident. Be prepared. Express Urgency. Smile. Listen. Sit up straight. Do not fidget or squirm. Focus. Dress Professioinally. Know what your call to action is. Be ethical, courteous and polite. Take notes and follow up. Good luck!! Posted at 5:12 AM \| Permalink \| Comments
Nov27	How People Pay Online Michelle Dunn November 27, 2006 Do you offer your customers online payment options?If you don't you might want to check out these figures I found which show the percentage of transactions by payment type among North Americans who initiated Web payments during the first quarter... Continue Reading Posted at 2:47 PM \| Permalink \| Comments
Nov25	Cover your kneecaps? Michelle Dunn November 25, 2006 I read an ad recently that I had to share with you, it said:"Sometimes when people hear the term "Bill Collector" they instinctively cover their kneecaps. What's that all about?"This is so true! Being a business owner who has customers... Continue Reading Posted at 8:46 AM \| Permalink \| Comments
	To Sue or Not to Sue? Michelle Dunn November 25, 2006 Continue Reading Posted at 7:40 AM \| Permalink \| Comments
	How to Collect More Money! Michelle Dunn November 25, 2006 If you want to collect more money starting today there are some easy things you can do to make it happen.... Continue Reading Posted at 6:26 AM \| Permalink \| Comments
Nov19	Top 10 ways Extending Credit will Make you More Money Michelle Dunn November 19, 2006 Yes, it is true. You can make more money when you extend credit to credit worthy customers. The ball is in your court to decide who is credit worthy and who is not. Top 10 ways to make money extending... Continue Reading Posted at 10:40 AM \| Permalink \| Comments
Nov18	Cooling Down Heated Calls Michelle Dunn November 18, 2006 The November issue of Professional Collector, a quarterly newsletter for payment professionals from Western Union has an article that I was interviewed for called "Cooling Down Heated Calls, Tips for handling difficult calls this holiday season." Perfect timing for an... Continue Reading Posted at 8:24 PM \| Permalink \| Comments
	Top 8 ways to increase your cash flow today! Michelle Dunn November 18, 2006 To stay out of debt you need to make sure that the money coming in is more that enough to cover all the debt you have including paying yourself or employees. If it is not, then that is what you... Continue Reading Posted at 10:25 AM \| Permalink \| Comments
Nov15	Master Card Small Business Michelle Dunn November 15, 2006 Master Card Small Business website is really full of great business information. I had not even realized they had this section of their website until I received an interview request from them. Now that I have checked out the site,... Continue Reading Posted at 10:24 AM \| Permalink \| Comments
	MasterCard Small Business Credit Report Michelle Dunn November 15, 2006 Master Card is doing a story on how businesses can effectively apply for and utilize lines of credit for their business. I wanted to share some of the highlights here because I think this information is important to every business... Continue Reading Posted at 4:42 AM \| Permalink \| Comments
Nov13	Communicate confidence when making collection calls. Michelle Dunn November 13, 2006 Is is essential to communicate confidence when you are speaking to past due customers or debtors. You must stay in control of the call and the only way to do this is by being confident and prepared. Remember, everything you... Continue Reading Posted at 6:12 AM \| Permalink \| Comments
Nov12	Creating your own collection letters. Michelle Dunn November 12, 2006 If you own a business and you extend credit you will need collection or dunning letters. You can purchase books that have sample letters, ask a fellow business owner if you can copy their letters or create your own. If... Continue Reading Posted at 9:55 AM \| Permalink \| Comments
	How to Get Paid using "Letters". Michelle Dunn November 12, 2006 The most important point to remember is that hough collection or dunning letters are effective and will help you collect more money, they need to be used in conjunction with your credit policy. Personal visits and/or phone calls should be an... Continue Reading Posted at 9:45 AM \| Permalink \| Comments
Nov 6	Debt Collection Software Michelle Dunn November 6, 2006 Many companies and business owners do not realize that there are special debt collection software packages available that can automate and help them streamline their collections efforts and policies. I did a survey of credit managers and collectors and asked... Continue Reading Posted at 2:43 PM \| Permalink \| Comments
Nov 1	Age of Debt Not the Best Way to Predict Collectability For Hospital Michelle Dunn November 1, 2006 According to executives at Community Health Systems self-pay patients made up 12.1% of all CHS’s admissions for the quarter — in comparison, self-pay patients made up 3.9% of total admissions at industry peer Tenet Health care Corp. And self-pay patients make... Continue Reading Posted at 11:50 AM \| Permalink \| Comments

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