I recently did a survey with credit managers, business owners and collectors asking what kinds of things are the most important when they are looking for debt collection software to help them with their collection efforts.
The results were surprising and I wanted to share them with you here, please let me know by leaving a comment if you have any other criteria when you are deciding on software to help you with collections.
Most important things to look for in debt collection software
- Customer & Technical support (overwhelmingly)
- Trust Accounting
- No toll free number
- Financing
- Follow up
- Free online training
- Growth potential
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