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Oct27
Tighter Credit Policies, is your credit policy in crisis?

Businesses everywhere are scrambling to pull together their credit policies and make them stronger.  Smart business owners are aware that this can save them a lot of money as they watch the uncertainty in the economy grow stronger.  This is not just happening in the United States, Australia and other countries are aware of this and all have their eye on their accounts receivables.

Be sure to evaluate how your credit policy is working for you and your business, make sure you don’t get caught when the economy slips, it is up to you to be aware and make sure you get paid for the work that you do.

There are two easy things you can do to strengthen your policy today. 

  1. Make sure every account is up to date on payments, start working on them now if you haven’t been.

 

  1. Make sure you have a signed credit application with up to date contact information on file for every customer.

 

The first item could take you some time depending on how many past due accounts you have.  If you don’t have that many you will get the best results by calling them, and call the customers that owe you the most money first then work your way down the list.

If you have to many to call and it would take you days, pick out the highest dollar amounts accounts and the oldest past due balances and just call those. Send collection letters to the rest, and include a self addressed envelope for the payment.

If you don’t have time to do any of those things, don’t worry, you can still do something! You can outsource this task to a debt collection agency who will do this for you and mail you a check each month less their commission on what is collected. If they don’t collect anything, you don’t pay anything.

The second item is a bit easier, you can do a mailing to all customers and send them a credit application, send a cover letter letting them know you are updating your files.  This way if you have an old one, you can make sure it is current and if you didn’t have one for a customer, now you will.  Be sure to check each customers credit limits and adjust any that you think may need to be adjusted, especially on accounts that have started to become past due.

Oct26
Today more people than ever are having collection problems
If your business extends credit, you might want to take a look at what is going on around you.  Mills are closing, disasters are happening, recession is hitting, do you have customers that owe you money?  Are they in... Continue Reading
Are you Habitually Losing Money?
Psychologists tell us that up to 90% of our behavior is habitual. If you have a habit of letting your receivables get overdue, which is one of the most common unsuccessful habits, you will always get a predictable result. ... Continue Reading
Oct24
What do you do if you’re late paying a bill?
Recently the Wall Street Journal did a series on debt collection that I participated in.  In addition to taping a video for them to play on their website, they had articles and a  few days where I answered questions... Continue Reading
Oct21
Debt Collection Questions Answered!
I was recently in NY at the Dow Jones offices to tape the video for the Wall Street Journal to go along with a forum where people could ask me and another debt collection expert questions regarding past due custmers,... Continue Reading
Oct19
How to tactfully deny credit to your customer
You know you cringe when a credit report comes back negative and you have to tell your customer they are not approved. Not a fun job. So what do you say to kindly decline them the opportunity to have... Continue Reading
Oct18
How does the loss of home equity affect your business?
The Associated Press says that consumer borrowing has increased as home owners have seen the days of easy credit dry up. “The Federal Reserve reported that consumer credit rose at an annual rate of 5.9 percent in August, the... Continue Reading
Oct17
7 Tips for Collecting from a Tenant
I often get asked by landlords, what is the best way to collect from a delinquent tenant? I recently ran across a blog post on this topic which gives you the 7 Vital Tips to Collect Tenant Debt.  Check out... Continue Reading

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