« June 2008 | Main

Jul20
Immediately Improve your Collections

You can immediately improve your collections if you follow these 4 steps right away with the accounts that have the largest past due balances.

You called John Smith this morning for the 18th time and left another message.  You found out that John recently bought a new truck and is renovating his home.  When you left another message this morning, you were told John is away on vacation.  You haven't collected any money from John in months and your boss is chewing you out.

Since your phone calls are obviously not working, you decide to write John a letter.

Take these 4 steps:

1.  Make your letter brief and to the point, being blunt is best.

2.  Use a larger font in the important parts of your letter.

3.  Give them a payment deadline day, date and time, tell them what will happen on that date if no payment is received.

4.  Send this letter in a flat rate priority mail invelope with delivery confirmation.

I know what your thinking, priority mail envelope? How much is that going to cost?! You pick up the envelope for free at the post office or order them at their website, the postage is less than a gallon of gas, and isn't that worth receiving much more in return?

5.  Bonus item! Email me if you do not get paid.  I mean it.

I have been consulting with companies for years advising them to do this and they all have had FANTASTIC results. So if you do not have great results please email me because so far this always works like a charm.

Jul16
What do you call customer's that don't pay their bills?
I found a great weblog for small business owners and ran across this great post I wanted to share with you because it simply explains something that every business owner who is avoiding calling a past due customer needs to... Continue Reading
Jul15
Time-tested advice to help Small Businesses weather the storm
The Better Business Bureau knows that a recession is a worrisome time for small business owners everywhere. I found some great tips on their website that can help you make it through this downturn.1. Cash flow is King, be active... Continue Reading
Jul12
Collecting Money in a Bad Economy
BusinessWeek knows it is harder now, particularly for small companies with limited resources to collect from their past due customers during this troubled economy.They interviewed me for a story on this topic a couple of weeks ago and that article... Continue Reading
Jul 4
What you don’t know about your customers can bankrupt you
How well do you know your customers? I bet you think you know them pretty well.  If you don’t know enough about them you can end up with a pile of unpaid invoices and no idea how to recover... Continue Reading
How to Boost your Sales & Profits by More than 50%
Most business owners do not realize that a Credit Policy is a channel where you can control your bottom line, sales and income. Using a Credit Policy to increase your sales and profits is a smart maneuver that most... Continue Reading
Jul 2
With credit cards, a deal is not a deal
In the May issue of Consumer Reports under the Viewpoint column where they give the consumers perspective I found a great little "letter" that could be from any one of our banks. I wanted to share this with you since... Continue Reading
Jul 1
Dramatically reduce billing costs
I ran across a press release for a company called Striata which is offering electronic credit and collections solutions for business owners. I had never heard of this company and have never done business with them, but with the economy... Continue Reading

« June 2008 | Main

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