
Excuses! Archives
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May30
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May28
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When you make calls to customers that are past due, brace yourself for an emotional phone call. That emotion might be anger, embaressment, sadness and could entail crying, swearing and yelling.Be ready for this. Making debt collection calls is hard...
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May 6
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As you make collection calls you will be running into many excuses, you have to make sure you are ready for them if you want to get paid! Here is a scenario of how one call could go: Example: Debtor:...
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May19
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REPEAT - "You will mail $25 today and then $50 each Friday until your balance is paid in full." CONFIRM - send a confirmation letter with a stamped addressed envelope.FOLLOW UP - call the debtor the day before the check...
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Apr18
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We all know who Will Ferrell is, and that he is extremely funny. I ran across this video he did about debt collections from a landlord. Since collecting from customers is so stressful and something no one likes to do,...
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Apr10
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Just for kicks I did a search on YouTube for credit and debt collection and to my surprise I found some debt collection software companies as well as some collection agencies with pages on there!To my surprise I also found...
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Top 10 Tips on Phone Collections
What do Cats and Debtors have in Common? Bad Checks and how to handle them Debtor's gone Wild! Where is 20/20 when you need them?! Dealing with Difficult People The Faces of Debt Collection Cooling Down Heated Calls I never got the invoice! Reasons for Non-Payment The Check is NOT in the mail! |
Excuses! Archives
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