BizCreditPolicy: Making Collection Calls Archives

Making Collection Calls Archives

May 6	Dealing with Excuses! Michelle Dunn May 6, 2008 Know More: Excuses!, FAQs, Making Collection Calls, More Cash for Your Business, Understanding Debtors, What makes a Good Collector? As you make collection calls you will be running into many excuses, you have to make sure you are ready for them if you want to get paid! Here is a scenario of how one call could go: Example: Debtor:... Posted at 5:30 AM \| Permalink \| Comments
Mar21	What you Shouldn’t do to Collect More Money Michelle Dunn March 21, 2008 When people can’t pay you because of job loss or affects of the economy, what can you do? Make sure that even when things get tough that you follow the laws in your state to collect the money that... Continue Reading Posted at 1:00 PM \| Permalink \| Comments
Sep25	Do you have Questions about Collecting past Due Bills? Michelle Dunn September 25, 2007 I recently had the opportunity to tape a video at the World Financial Center in Manhattan at the Dow Jones Offices. It was a great opportunity to be able to visit the offices and tape the video, called "Do you... Continue Reading Posted at 4:50 AM \| Permalink \| Comments
Aug29	Change is good, Attorney General Albert Gonzales Resigns Michelle Dunn August 29, 2007 Attorney General, Albert Gonzales announced his resignation saying he would “conclude my government services as Attorney General of the United States effective September 17, 2007. Albert Gonzales and President Bush were old friends, and the President accepted the resignation reluctantly. ... Continue Reading Posted at 12:06 PM \| Permalink \| Comments
Jun19	The Top 5 Principals of a Collection Call Michelle Dunn June 19, 2007 I spoke at a conference today and wanted to share with you a portion of what I shared at the conference. Here are tips on making the dreaded debt collection phone call and handling excuses! I have never met any business... Continue Reading Posted at 5:55 PM \| Permalink \| Comments
May21	Tips for Closing a Collection Call Michelle Dunn May 21, 2007 Be Firm. This is a common mistake among collectors, to get caught up in the story or excuse. As valid as an excuse may be, you still need to get paid.You can work with someone who is having a hard... Continue Reading Posted at 2:45 PM \| Permalink \| Comments
	Critical steps when closing a Collection Call Closing the Call Checklist Common Telephone Collection Mistakes and How to Avoid them Closing a Collection Call Efficiently The Secret to Collecting More Money Top 10 Tips on Phone Collections What do Cats and Debtors have in Common? Collecting on Past Due Auto Loans Dealing with Difficult People The Faces of Debt Collection Collection Call Telephone Tips Cooling Down Heated Calls Communicate confidence when making collection calls. Get Paid with 5 Easy Steps! Top 4 Collection Mistakes! Are you Setting Limits with your Credit Policy? Collection Industry.com Every Business needs Money to Start and Survive Need Training or Products to Help you Collect More Money? Keep the Cash Flowing Collect More Money! Four Keys to a Commanding Phone Voice. Phone Collection Procedures Credit Success Systems Signs you need a Collection Agency How does a Credit Policy Work? Credit & Debt in the News! Communications with a Debtor/Customer 365 Foolish Mistakes SMART Managers Make Every Day - how and why to avoid them Scoring Collectors What should you know about the FDCPA? Interview with Forbes.com How to Collect more Money Entrepreneur Press Ultimate Credit & Collections Book Getting Responses from Debt Collection Calls Excuses and how to handle them. Improving Your Collection Procedures The Squeaky Wheel Gets the Grease! Go Right for the Decision Maker! A Hard to Ignore way to Collect Do you have customers that owe you money?

Making Collection Calls Archives

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